Susan Geary, PhD.
SickKids Centre for Community Mental Health Learning Institute
Description: This course will help participants understand how conflict develops and how to minimize the number of conflicts they experience. Through the use of a conflict management assessment, participants will be able to assess their own strengths and developmental needs in terms of dealing with conflict. Participants will also be introduced to a variety of tools and techniques to effectively deal with a variety of conflict situations. Techniques for handling team conflict will also be covered.
For more information follow the link: http://www.cvent.com/events/conflict-resolution/event-summary-644a416fe8d346d6a7fab0106ea79610.aspx