This classic study of ethics in business presents an eye-opening account of how corporate managers think the world works, and how big organizations shape moral consciousness. Robert Jackall takes the reader inside a topsy-turvy world where hard work does not necessarily lead to success, but sharp talk, self-promotion, powerful patrons, and sheer luck might. What sort of everyday rules-in-use do people play by when there are no fixed standards to explain why some succeed and others fail? In the words of one corporate manager, those rules boil down to this maxim: "What is right in the corporation is what the guy above you wants from you. That's what morality is in the corporation." This brilliant, disturbing, funny look at the ethos of the corporate world presents compelling real life stories of the men and women charged with running the businesses of America. This anniversary edition includes an afterword by the author linking the themes of Moral Mazes to the financial tsunami that engulfed the world economy in 2008.
About the Author
Robert Jackall is the Willmott Family Third Century Professor of Sociology and Public Affairs, Williams College. He is author of Image Makers: Advertising, Public Relations, and the Ethos of Advocacy (Chicago, 2000), Wild Cowboys: Urban Marauders and the Forces of Order (Harvard, 1997), and
Street Stories: The World of Police Detectives (Harvard, 2005).