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2012 resource catalogue
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May 27th - The Joy of Gender: Counselling Transgender Clients and Their Families [Leading Edge Seminars, Inc]
May 28th - Dialectical Behaviour Therapy: A Workshop for Direct Service Workers [Hincks-Dellcrest Institute]
May 29th - 2013 SVN Annual Conference: "Connecting the Dots": Helping Families, Engaging Communities, Enriching All [Supervised Visitation Network]
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Lifescripts : What to Say to Get What You Want in Lifes Toughest Situations
Pollan, Stephen M.
Wiley / Softcover / 2004-03-01 / 0471631019
Work-related
price: $26.99 (may be subject to change)
Usually ships within one week.

Excerpt from Lifescript #1: Asking for a Salary Increase
Icebreaker: I’ d like to thank you for the opportunity you and the company have given me. I recognize that you’ ve been very influential in my growth and advancement. However, I have a problem that I need your help with.
Pitch #1: What has happened is that I’ ve been concentrating solely on my professional growth and haven’ t been paying any attention to my stream of income . . .
Pitch #2: I think my salary no longer reflects my contribution to the company . . .
Pitch #3: I think my salary no longer matches my job responsibilities . . .
Whether you need to ask your boss to stop micromanaging, terminate a subordinate, confront a peer, or cold call a potential client, Lifescripts gives you the most effective approach– and the actual words– to use.
The bestselling guide to self-improvement and success, Lifescripts has been completely revised and updated, taking a sharp self-help focus and adding more than 50 scripts that help you prepare for difficult conversations both inside and outside the office. Each of the 109 Lifescripts gives you a plan that leads to the desired result regardless of the obstacles thrown in your path. You get an icebreaker opener, a pitch, an answer to every question, and a defense for every attack. You’ ll also find strategic pointers on attitude, timing, preparation, and behavior.
From dealing with human resources to confronting a backstabber to closing a deal, Lifescripts provides a road map to navigate successfully through the most perplexing, problematic dialogues you may face in the course of your life.
--- from the publisher

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