Appreciative Inquiry (AI) is one of the most exciting and increasingly recognized concepts being used to facilitate organizational change. This book studies AI in depth, illustrating the method of asking particular questions and encouraging staff to consider both the positive and negative systems in place and to recognize the need to implement change. It demonstrates how AI can be applied by combining the skills, perspectives and approaches presented here into a practical conversational approach to organizational challenges.
Case studies from organizations that have already integrated conversational methods into their change management practice show why the processes are valuable, why they are effective, and how to generate such conversations.
Written in jargon-free language, Appreciative Inquiry for Change Management is an excellent resource for discovering the benefits that conversational techniques can have on an organization and its performance.
About the Authors:
Sarah Lewis is an occupational psychologist and a founding member of the Association of Business Psychologists.
Jonathan Passmore is an occupational psychologist, an accredited AC coach, a coaching supervisor, and fellow of the CIPD. He has wide business consulting experience, having worked for PricewaterhouseCoopers, IBM Business Consulting and OPM, and as a chief executive and company chairman in the sports leirsure sector. He is based at the School of Psychology, University of East London, and is Director for the Coaching and Coaching Psychology programs. He is the author of several books and editor of Excellence in Coaching and Psychometrics in Coaching.
Stefan Cantore is a consultant in the areas of leadership and management development.