Detailed “how to's” of threat assessment—from the initial contact to the sharing of results! Risk management can be an organizational nightmare, but it is an essential part of your operations. Recent events have shown us that organizations need to know how to respond swiftly and effectively in emergencies and that companies need to protect their employees from internal and external threats. Threat Assessment: A Risk Management Approach provides you with the tools you need to protect both your employees and yourself from a variety of threats. This book examines the factors that human resource, security, legal, and behavioral professionals need to understand in work violence and threat situations that disrupt the working environment, revealing the best ways to reduce risk and manage emergencies. It includes case studies and hypothetical examples that show recommended practices in action and provides detailed interviewing methods that can increase the efficiency of current strategies. Helpful appendices provide sample forms for identification cards, stay-away letters, workplace behavior improvement plans for problem employees, questions for health care providers, and announcements for employees regarding security changes. An extensive bibliography points the way to other useful material on this subject. Threat Assessment: A Risk Management Approach explores:
the role of the multidisciplinary threat management team
corporate liaisons with law enforcement agencies
cyberthreats and stalking
insider threats
category classification of offending behaviors
Risk management is a constantly evolving field, and Threat Assessment provides you with access to the latest updates. Staying up-to-date on risk management innovations will help you increase corporate sensitivity to possible threats and provide the safest possible working environment to your employees. The authors of Threat Assessment are seasoned professionals with extensive experience in risk management. You can learn from their expertise and adapt it to your situation, improving workplace safety and contributing to security in your own community.
To view an excerpt online, find the book in our QuickSearch catalog at www.HaworthPress.com. Reviews: “SETS A NEW STANDARD for threat assessment professionals. While the title suggests a focus on risk management, this book transcends just risk management and should be read by human resource professionals, mental health practitioners, and the criminal justice community. Both of the authors were fortunate enough to work closely with Dr. Chris Hatcher and have done a magnificent job in creating a representation of Dr. Hatcher's assessment principles.”
John A. Anderson, Chief of Police (Retired), University of California; Law Enforcement; Training Coordinator, San Diego Regional Training Center “HUMAN RESOURCES PROFESSIONALS AND IN-HOUSE COUNSEL SHOULD UTTER A COLLECTIVE SIGH OF RELIEF. Drs. James Turner and Michael Gelles have parlayed their vast years of experience with—and extensive study of—workplace violence into A STEP-BY-STEP GUIDE aptly named Threat Assessment. For those on the front line in the workplace who know that the statistical odds are high that they will be forced to deal with a threat or incident of violence, this unique book METHODICALLY LAYS OUT THE ISSUES, THE ANALYSES AND THE POSSIBLE SOLUTIONS. The case studies—based on thousands of actual cases on which Drs. Turner and Gelles consulted—are INSTRUCTIVE AND INVALUABLE. No longer does a human resources professional have to freeze, not knowing whether s/he is facing a grave threat or simply a bluffing bully. Like conducting regular disaster or fire drills, reading this book PROVIDES THE PREPARATION ONE NEEDS to calmly but rapidly access the threat, implement the Crisis Management Plan and, hopefully, avoid catastrophe.”
Terri M. Solomon, Esq., Senior Shareholder, Littler Mendelson, P.C. Contents:
Foreword
Preface
Acknowledgments
Chapter 1. Threat Management: Organizational Challenge
A Threat Review Team
Chapter 2. Work Place Violence: An Overview
Defining Workplace Violence
Recognizing the Types of Workplace Violence
Statistics on Workplace Violence
Myths Regarding Workplace Violence
Conditions That May Lead to Workplace Violence
Warning Signs
Chapter 3. Organizational Response Options
Threat Response Process
Incident Response Checklist
Chapter 4. Intake Process
Initial Stage of Contact
Second Stage of Contact
Chapter 5. Category Classification
Category 1
Category 2
Category 3
Category 4
Category 5
Case Examples
Chapter 6. Threat Management: Interviewing Strategies
Introduction
Interview and Investigation
Chronological Documentation
Establishing the Pattern
Collateral Interviews
Assessment of Case Material
The Interview Environment
Interview Phases
Chapter 7. Liaison with Law Enforcement
Chapter 8. Analysis of Threats
Principles of Threat Communication Analysis
Communicated Threat Rating
Case Example
Chapter 9. Threat Assessment Feedback for Management
Feedback Elements
Case Example
Chapter 10. Stalking As a Contemporary Crime in the Workplace
Background
Stalking Defined
Stalking As a Mental Disorder in the Workplace
Threat Assessment and Response
Chapter 11. Cyberthreats
Defining Cyberthreats
Risk Control
Case Examples
Chapter 12. Insider Threat: Risk Management Consideration
Behavior, Personality, and Motivation of the Employee at Risk
The Development of a Problem
Behavioral Indicators of Insider Risk
Applications
Chapter 13. Executive Vulnerability
Appendix A: Threat Information Card for Potential Victims
Appendix B: Stay Away Letter
Appendix C: Behavior Improvement Plan
Appendix D: Health Provider Questions
Appendix E: Announcement of Employees Regarding Security Changes
Bibliography
Index
Reference Notes Included from the publisher's website | 
