shopping cart
nothing in cart
 
browse by subject
textbooks
new releases
best sellers
sale books
browse by author
browse by publisher
home
about us
upcoming events
Feb 19th - closed Family Day [the legislators of statutory holidays]
Feb 20th - Hey! What’s Going On? Reclaiming Disability Studies [OISE U of T]
Feb 22nd - Level 2 Trauma Certificate: Advanced Clinical Trauma [SickKids Centre for Community Mental Health / Hincks-Dellcrest Institute]
Feb 24th - Cultivating Presence and Well-Being: An Urban Retreat of Mindful Drumming, Photography and Meditation [Dr. Shari Geller]
Feb 28th - Cognitive Behaviour Therapy Treatment for Psychosis [SickKids Centre for Community Mental Health / Hincks-Dellcrest Institute]
schools agencies and other institutional orders (click here)
The Thin Book of Trust: An Essential Primer for Building Trust at Work
Feltman, Charles
Thin Book Publishing / Softcover / 2008-12-01 / 0966537394
Workplace / Organisations
price: $17.95 (may be subject to change)
70 pages
Not in stock - available within 6 weeks.

Often, good work is being sabotaged by interpersonal conflict, political infighting, paralysis, stagnation, apathy, or cynicism. Almost always, one can trace these problems to a breakdown in trust. It not only kills good work, it also inevitably creates some degree of misery, annoyance, fear, anger, frustration, resentment, and resignation. By contrast, in successful companies where people are innovative, engage in productive conflict and debate about ideas, and have fun working together, one can find strong trusting relationships. Having the trust of those you work with is too important not to be intentional about building and maintaining it.

The goal of The Thin Book of® Trust is to give you enough clear and concrete language to understand and address issues of trust at work and includes some sample scripts. You will learn how to build and maintain strong trusting relationships with others, and repair trust when it is broken, by being intentional and consistent in your language and actions. Understanding and consistently demonstrating trustworthy language and behavior will help you earn and keep the trust of the people you work with.

The author, Charles Feltman, is a coach with many years of experience working with all kinds of people and organizations. For this reason, he's able to define trust in a way that I hope you will find eminently useful. First he defines trust as choosing to risk making something you value vulnerable to another person's actions. He then breaks the concept of trust down into 4 assessments. That means that instead of labeling someone as untrustworthy, you can dig deeper and define which of the 4 assessments you are struggling with. The 4 assessments are:

• Sincerity
• Reliability
• Competence
• Care

This book includes a pull-out card with the 4 distinctions of Trust. You'll find it very useful in stimulating a conversation about Trust. If your training budget doesn't allow for a purchase of the Trust book for everyone, give everyone this card instead

About the Author:

Charles Feltman is an executive coach, consultant and facilitator. he coaches executives and managers in developing the thinking, being and doing that constitute the most effective leadership in their organizations. He also coaches teams and workgroups around issues of trust, commitment, conflict, collaboration, and accountability. In addition to coaching and consulting for Fortune 500 companies since 1990, Charles has served as a community mediator and facilitator for the past 30 years. In all of his work he has helped people successfully confront and deal with issues of trust, betrayal and reconciliation in their work, community and personal lives.

Prior to beginning his coaching and consulting business, Insight Coaching, Charles was part of the early boom in the Silicon Valley high-tech industry during the 1980s. He also held management positions in higher education administration in the 1970s. Charles holds a Masters degree in Organizational Development from USC and a BA in Psychology from UCSC.

He can be reached at: cfeltman@insightcoaching.com.

Caversham Booksellers
98 Harbord St, Toronto, ON M5S 1G6 Canada
(click for map and directions)
All prices in $cdn
Copyright 2014

Phone toll-free (800) 361-6120
Tel (416) 944-0962 | Fax (416) 944-0963
E-mail info@cavershambooksellers.com
Hours: 9-6 M-W / 9-7 Th-F / 10-6 Sat / 12-5 Sun EST

search
other lists
Appreciative Inquiry
Thin Book Publishing
Workplace / Organisations