This is a comprehensive 375+ page “how-to” guidebook that has proven to be crystal clear, accessible, and above all, useful to hundreds of human service agencies in many sectors including child and family services, early childhood education, training, employment and career development, elder care, health care, adult and children’s mental health programs, adult and youth correctional programs, substance abuse programs, and domestic violence, just to name a few. There is simply no other resource like it! The book’s focus is on building program integrity – ensuring key program elements are logically and operationally inter-linked to form a cohesive role, whether designing a program from the ground up, re-designing an existing one, or adapting a program model from somewhere else.
Maximizing program integrity maximizes program effectiveness; critical in a rapidly changing funding and policy climate, or when considering partnerships in proposal and delivery.
Many up-to-date and relevant examples from a wide range of programs are used throughout the book. The principles of effective program design and evaluation apply across all areas of service, so you can easily adapt the ideas, concepts, suggestions and tips that are presented in whatever ways you see are appropriate and timely for your program(s).
Here is what readers have said about earlier editions: “The most helpful resource I’ve had in my life as a program manager in social services.”
A.L., Houselink Community Homes, Toronto “A good resource for teaching others.”
Dr. D.D., Halton Board of Education, Burlington “I liked the way you put things in context – e.g. This is what funders are looking for…”
V.M., Canadian Mental Health Assoc., Toronto “The book is an excellent reference guide for me.”
J.S., Black Coalition for AIDS Prevention, Toronto “A resource that can be used in many areas.”
A.S., Ngwaagan Gamig Recovery Centre, Wikwemikong First Nation “Very useful!” T.C., Campbellford and District Association for Community Living “Wonderful. Very, very clear!”
M.K., St. Christopher’s House Youth Employment Counselling Centre, Toronto Effective Human Service Program Proposal, Design, Re-Design and In-House Evaluation provides a field-tested and proven framework for addressing the most challenging aspects of proposal writing, program design and re-design. Topics include: o Essential steps for enhancing program integrity
o Setting long and short-term goals that promote program cohesion and effectiveness
o Getting the most from client assessment
o Three models for effective structuring and sequencing program delivery
o Key ways of maximizing transfer of training
o Twelve program characteristics essential to effective transitioning
o Facilitating change and transition
o Facilitating learning
o How to form and manage partnerships in program design, re-design, and proposal-writing
o Common pitfalls in proposal-writing, program design, re-design, and delivery
This book will also provide you and your team members with a solid grounding in evaluation strategies that will enhance your program’s accountability to funders and other stakeholders, and that are “do-able” in-house, or with minimal external assistance. As funders expect more evaluation both in proposals and in practice, the 90+ pages devoted to in-house program evaluation strategies and techniques have proven to be especially valuable. Evaluation topics covered include: o How to choose the best evaluation strategy
o Linking needs assessment and program evaluation
o Major distinctions between program review and formative (process) and summative (outcome) program evaluation
o Key steps in developing a holistic in-house evaluation plan
o Qualitative and quantitative approaches to evaluation
o How to choose outcome measures
o Handling special measurement problems
o Specific in-house program evaluation techniques
o Designing data tracking and management information systems and how to maximize their usefulness
o Understanding the strengths and weaknesses of commonly used statistics
o Characteristics of effective reporting of evaluation findings
o Common fallacies in program evaluation
o Managing in-house program evaluation and review Readers, as well as visitors to this site, can also download - free-of-charge - fully-editable checklist and template for program design, session planning, evaluation planning and proposal writing from the free resources pages of this website. These files: *
can be shared with your team members; and,
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because they are editable, can be customized it to meet your agency’s specific needs by modifying, adding to them, etc.Click here for a representative sample of organizations that use this book.
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