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Difficult Conversations in a Week: How to Have Better Conversations in Seven Simple Steps
Manser, Martin
Quercus - Teach Yourself Books / Softcover / 2017-06-01 / 1473607809
Work-related
price: $11.99 (may be subject to change)
128 pages
Not in stock - ships in one week.

In today's working environment, which is changing faster than ever, holding difficult conversations is an increasingly vital skill which will help you survive and get ahead in your career. Executive coach and author Rob Wright has been there and done it, and in this short, accessible book he shares a lifetime of hard-earned wisdom and practical advice.

Sunday: Why are conversations difficult?

Monday: Considering emotions

Tuesday: Listening well

Wednesday: Treating colleagues with respect

Thursday: Preparing well

Friday: Seeking change

Saturday: Develop trusting relationships

About the Author

Martin Manser has led seminars on good communication on four continents. He teaches at the London College of Communication, and has led courses for organizations including Capita, Department of Education, and Network Rail.

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