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Crisis Management: Resilience and Change
Kovoor-Misra, Sarah
Sage Publications / Softcover / 2019-03-01 / 1506328695
Crisis Intervention
price: $93.95 (may be subject to change)
264 pages
Not in stock - ships in 1 to 2 weeks.

Modern organizational crises are complex, diverse, and frequent. Ineffective crisis management can result in catastrophic loss. Crisis Management: Resilience and Change introduces students to best practices for preventing, containing, and learning from crises in our global, media-driven society. While covering the strengths of existing works on crisis management, such as systems, leadership, communication, and stakeholder perspective, this innovative new text goes beyond to include global, ethical, change, and emotional aspects of crisis communication. Using her proven transformative crisis management framework, Sarah Kovoor-Misra illustrates how organizations of all sizes can be adaptable, proactive, resilient, and ethical in the face of calamity.

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