A detailed account of how to navigate Canada's health care system—especially in relation to medication safety—this is a firsthand description of the inner workings of the nation's doctor's offices, pharmacies, hospitals, and more. This definitive resource outlines the current situation; identifies key safety and efficacy issues; proposes a means for helping patients each step of the way; and offers information on programs, tools, and techniques available to them. "An essential primer for all Canadians for navigating the health care system." —Robin Osborn, vice president and director, international health policy, The Commonwealth Fund, New York — "Church and MacKinnon provide useful guidance for navigating the complexities of Canadian healthcare and guarding against unintentional harm. They weave together patient stories, sound advice and useful information, suggesting useful strategies for patients seeking care for themselves and their families." —G. Ross Baker, professor of health policy, management and evaluation, University of Toronto — "An ultimate healthcare guidebook . . . A must read for patients and their caregivers." —Pharmacy About the Authors: Rhonda Church, MD, has worked as a family physician for almost 20 years. She is a past president of Doctors of Nova Scotia, the professional organization that represents the province’s physicians; a past board member of the Canadian Medical Association; and a member of the Canadian Medical Associations Committee on Health Care and Promotion. She lives in Bridgewater, Nova Scotia. Neil MacKinnon PhD, is a pharmacist, an associate director of research, and an associate professor at Dalhousie University. He has published more than 150 papers and given more than 130 presentations at health care and scientific meetings on the safety and effectiveness of the medication-use system. He lives in Halifax, Nova Scotia. |