This program addresses a range of challenging ethical and problematic clinical situations frequently encountered in mental health practice.
Key topics include:
Addressing complex and subtle aspects about respecting confidentiality across a range of clients, institutions, and contexts.
Addressing challenges that arise in the course of treatment, such as angry clients, unpaid bills, sub-optimal terminations, reporting mandates, and multiple-client therapies.
Working with clients who pose threats against themselves or others, clinical and risk management with suicidal clients, and what to do when the licensing board comes calling.
Focus on the ethical challenges posed by social media and electronically mediated service delivery, as well as problematic self-disclosure, assertions of specialty expertise, conflicting mandates, and legal entanglements.
Participants will be able to describe:
How to improve confidentiality and record keeping
Necessary precautions when accessing clinical materials
Confidentiality errors with minors or deceased clients
How to deal with unhappy, angry, or threatening clients
Strategies for providing ethical care of suicidal clients
How to deal with licensing board ethics investigations
How to establish professional social media policies
What do you know and who will you tell?
Understanding the subtleties of confidentiality
Required notifications and breaches
Discussing confidential material with colleagues
Insurance companies and other third party disclosures
When the client is a minor or deceased
When the subpoena arrives
You’re helping me, but I hate you.
Ethical Challenges in the Course of Treatment
Unhappy, angry, and dangerous clients
The unpaid bill
Reporting mandates and challenges
The challenge of multiple-client therapies
Managing Urgent Situations
Addressing threats to: Others, Oneself & The Therapist
Managing the suicidal client
When the licensing board (or ethics complaint) comes calling
The ethical perils of social media
E-therapy & assessment - Electronic & inoperable record keeping
Self-disclosure and self-care
Addressing conflicting mandates & avoiding legal forensic entanglements