Facilitator: Susan Geary, Ph.
SickKids CCMH Learning Institute
This training is suitable for: First time supervisors, team leaders with supervisory responsibilities, and new managers.
Description: Building a solid foundation on which to incorporate good supervisory practices in the first step in providing effective supervision to employees. This workshop will focus on the multi-faceted role of the supervisor and how to provide effective supervision to employees through the use of effective leadership strategies. Participants will learn how to delegate work and to set clear standards for performance, learn the best practices in giving feedback as well as how to coach employees for improved performance. Interviewing strategies (how to hire the right person the first time round) and essential time management skills will also be covered.
This is Learning Module 1 of the 2019 Certificate for New Supervisors. Individual modules may be taken separately from the certificate program.
Location: SickKids Centre for Community Mental Health - Learning Institute, 114 Maitland Street, Toronto, ON, M4Y 1E1, 2nd Floor, Seminar Rooms ABC