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Sep 24th - Building Recovery Capital in Canada: Building on Our Strengths to Overcome Addiction - Nova Scotia [Last Door Recovery Society]
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Events and Happenings
If you have an event that you would like to see listed here, send an e-mail at (Listings are free!)
Monday, November 24th 2014 - Tuesday, November 25th 2014

What's a Supervisor or Manager to Do? Essential Skills and a Framework for Successful Staff Management

Lawrence Shulman, MSW, EdD
presented by Leading Edge Seminars, Inc

Time: 9:00 am to 4:30 pm
Location: Multi-Faith Centre, University of Toronto

Increasing pressures from above and below, bigger caseloads, more paperwork, decisions to make, conflicts to resolve… where to start? Lawrence Shulman's highly rated workshops have helped thousands of managers, and he is returning to Leading Edge for the 10th time. Whether you've been on the job for a month or for decades, this workshop will give you a framework with fresh ideas to deal with day-to-day challenges using Dr. Shulman's original format of mutual support and problem solving.

Dr. Shulman will clarify the importance of the four phases of work (preliminary, beginning, work, and ending/transitions) as a framework for exploring the essential relationship, communication, and leadership skills that successful supervisors and managers possess.

Issues to be raised include contracting with staff members as a new supervisor is promoted from within or from outside; supervising defensive staff members, staff apathy, and resistance to change; the supervisor's role as teacher; helping staff develop skills for professional impact when dealing with other staff; and addressing primary and secondary trauma in staff members. A parallel process will be identified in that the way supervisors deal with staff will be viewed a model for how staff relate to clients.

The workshop will also address supervision of Evidenced-Based Practice (e.g., Motivational Interviewing, Strengthening Families Program, and CBT) in an integrative rather than prescriptive manner so as to increase EBP sustainability in the setting.

You will learn —

How to develop clarity about the role of the supervisor as well as the specific skills required to implement this function
Skills for working with the formal and informal staff group
About the dynamics of the supervision relationship and how to deal effectively with "problem" staff
Strategies for helping staff, individually and in groups, and for dealing with direct practice issues
How to understand and make use of the "parallel process" in supervision
Ways to address primary and secondary trauma in staff members resulting from difficult work with clients
How to help staff develop an integrated approach to using concepts and strategies drawn from Evidenced-Based Practices

About the Presenter:

Lawrence Shulman, MSW, EdD, is the former dean of the School of Social Work at the University at Buffalo. He has done extensive research on the core helping skills in practice and supervision. He has served widely as a training consultant in the U.S. and in Canada, and is the author of Interactional Supervision, The Skills of Helping: Individuals, Families, Groups and Communities, and the entry on supervision in the Social Work Encyclopedia. Dr. Shulman has just received the Significant Lifetime Achievement Award from the Council on Social Work Education.


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