Facilitator: Marion Langford, M.Ed.
SickKids CCMH Learning Institute
Certificate for New Supervisors: Develop and enhance your supervisory skills in the Health and Human Service sector
This July 6, 7, 8, 9, 2020 training will be offered as a live webinar series
This training is suitable for: New supervisors, or those who hope to take over a supervisory position in the future. Experienced supervisors who would like to fine-tune their supervisory abilities would benefit from this workshop as well.
This workshop will offer supervisor insight, tools and strategies for holding difficult conversations through the use of appreciative listening, identifying conflict patterns, understanding the observational process and how to create and communicate boundaries/limits. Time will be provided to discuss any current dilemmas and develop an approach for when participants return to work.
This is Learning Module 3 of the Certificate for New Supervisors. This module may be taken separately from the certificate program as a stand-alone workshop.