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Dec 5th - You are not alone: Exploring ways to support survivors of sexual assault and violence [SickKids CCMH Learning Institute]
Dec 8th - Applying Compassion Focused Approaches to Trauma [Centre for MindBody Health]
Dec 12th - Bioethics and burnout: Unpacking the relationship [SickKids CCMH Learning Institute]
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Dec 15th - Cultural Complexes [Jung Foundation of Ontario]
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Events and Happenings
If you have an event that you would like to see listed here, send an e-mail at [email protected]. (Listings are free!)
Wednesday, October 11th 2023

Transference and countertransference: Training for agency-based mental health professionals

Natalie Zlodre, MSW, RSW
presented by SickKids CCMH Learning Institute

Live webinar
October 11, 2023 | 9 a.m. to 4 p.m. ET

Trauma that is unhealed, unresolved and unintegrated into a healthy balance within the self has the potential to be repeated, reenacted, acted out, projected or externalized in relationships.

Working with human suffering on a daily basis and being sensitive to the despair, frustration and fear embodied in our clients is an integral aspect of our work. In order to be effective we need to be aware of our clients and our own unconscious self-protective reactions (transference/projection). A worker who is unaware or unresponsive to countertransference experiences can be thrown into a cycle of reactivity, both within the specific client dynamic and within one’s own psyche.

In this webinar we will understand the core features of metapsychological phenomena: transference, projection, projective identification and countertransference. We will use real case examples from direct service settings to illustrate the complex dialectic of balancing empathic attunement with experiences of empathic strain.

Learning objectives:

• Understand key self-protective strategies clients use (transference, projection)
• Understand key self-protective strategies workers use (countertransference)
• Apply skills in “catching,” repairing and integrating metapsychological phenomena

Please note: Some of the material in this training is also covered in Certificate in trauma counselling for mental health professionals: Level 1.

“I have quite a bit of training and knowledge in this area however I haven’t thought of it from a supervisor stance and I really appreciated that piece of this training. It is extremely applicable and beneficial.”

– Jasmine De Fina, Human Trafficking Specialist, Past Attendee, Transference and countertransference in direct service work, facilitated by Natalie Zlodre, MSW, RSW

Registration: $250 (save 15% with promo code CAVERSHAM15)

Learn More

About the Facilitator:

Natalie Zlodre, MSW, RSW was head of the Trauma and Resiliency Centre and associate director of training at The Hincks-Dellcrest Centre - Gail Appel Institute. She is currently the director of Community Resources and Initiatives, a trauma-informed consulting firm located in Toronto. Her professional focus is in the areas of acute trauma, developmental/complex trauma and the impact of trauma on professionals and on mental health services. Natalie provides clinical consultation and supervision to mental health professionals and organizations. Her theoretical framework is trauma-informed and strength-based. Natalie is an experienced training facilitator and has provided hundreds of presentations nationally and internationally. She is known for her direct and lively style and her ability to translate complex theories about traumatic responses into relevant practices for post-traumatic growth in vulnerable populations.


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