shopping cart
nothing in cart
 
browse by subject
new releases
best sellers
sale books
browse by author
browse by publisher
home
about us
upcoming events
Oct 24th - CADDRA 2020 - 16th Annual ADHD Conference [CADDRA - Canadian ADHD Resource Alliance]
Nov 1st - Providing Virtual EMDR – Revised 6-Hour Training [Leading Edge Seminars]
Nov 3rd - Occupation and Trauma: Expanding occupational therapy practice [SickKids CCMH Learning Institute]
Nov 14th - A Day with Donnel Stern, Ph.D [Toronto Institute for Contemporary Psychoanalysis (TICP)]
Dec 3rd - Collaborative and Proactive Solutions at School: Moving from power and control to collaboration and problem solving [SickKids CCMH Learning Institute]
schools agencies and other institutional orders (click here)
Now open for browsing, Monday-Saturday, 11AM-4PM! Still free shipping across Canada for orders over $50. Please read our Covid-19 statement here.
Join our mailing list! Click here to sign up.
Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst, Revised and Expanded Third Edition
Brinkman, Rick and Rick Kirschner
McGraw-Hill / Softcover / 2012-05-01 / 0071785728
Communication / Work-related
price: $24.95 (may be subject to change)
283 pages
Not in Stock, usually ships in 7-10 business days

The classic guide to bringing out the best in people at their worst—updated with even more can’t-standable people! Dealing with People You Can’t Stand has been helping good people deal with bad behavior in a positive, professional way for nearly two decades. Unfortunately, as the world becomes smaller and time more compressed, new difficult people are being made all the time. So Kirschner and Brinkman have updated their global bestseller to help you wring positive results from even the most twisted interactions you’re likely to experience today.Learn how to get things done and get along when you’re dealing with people who have the uncanny ability to sabotage, derail, and interfere with your plans, needs, and wants. Learn how to: Use sophisticated listening techniques to unlock the doors to people’ s minds, hearts, and deepest needs Apply “take-charge” skills that turn conflict into cooperation by reducing the differences between people Transform the destructive behavior of Tanks, Snipers, Know-It-Alls, Whiners, Martyrs, Meddlers, and other difficult types of people Whether you’re dealing with a coworker trying to take credit for your work, a distant family member who knows no personal bounds, or a loud cell phone talker on line at the grocery store, Dealing with People You Can’t Stand gives you the tools for bringing out the best in people at their worst.

Dr. Rick Kirschner and Dr. Rick Brinkman are naturopathic physicians, professional speakers, and trainers.

Caversham Booksellers
98 Harbord St, Toronto, ON M5S 1G6 Canada
(click for map and directions)
All prices in $cdn
Copyright 2020

Phone toll-free (800) 361-6120
Tel (416) 944-0962 | Fax (416) 944-0963
E-mail [email protected]
Hours: 9-6 Mon-Sat / Closed Sunday (EST)

search
Click here to read previous issues.
other lists
Communication
Creative Therapy Associates, Inc
McGraw-Hill
McGraw-Hill Trade
Work-related