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Conflict Resolution for the Helping Professions: Negotiation, Mediation, Advocacy, Facilitation, and Restorative Justice, Third Edition
Allan Barsky
Oxford University Press / Softcover / 2016-12-01 / 0199361185
Conflict Resolution
price: $109.95
624 pages
In Stock (Ships within one business day)

• Strategies for enhancing mindfulness (meditation, reflection, emotional regulation).
• Preparation tools for negotiation, mediation, and advocacy.
• Conflict Styles Inventory to assess one's preferred style of dealing with conflict.
• Comparative approaches -- power-, rights-, interests-, transformation-, therapeutic-, and identity-based conflict resolution.
• Varied contexts of practice.
• Use of nonviolence -- asserting needs and promoting justice in a manner that is peaceful and respectful.
• Learning how to use conflict to build better solutions, enhance relationships, and build better understanding between individuals, families, groups, organizations, and communities.
• Role-play exercises and discussion questions.

New to this Edition:

• Reflects critical changes in the fields of mediation, negotiation, facilitation, and advocacy over the past 10 years, including updated research and the inclusion of evidence-based practice
• Completely new chapters on the theoretical bases of conflict resolution, restorative justice, family mediation, and transformation mediation
• The chapter on negotiation has been divided into 4 chapters, one providing a generic framework for negotiation, and the others focusing on power-based, rights-based, and interest-based negotiation
• The new modular format allows professors and instructors to choose which methods and models to emphasize in a particular course.
• Each chapter begins with competence-based learning objectives
• Ancillary materials include test banks, PowerPoint Presentations, sample syllabi, and additional exercises for each chapter

When people think of conflict, they often think of fights, wars, arguments, hot tempers, and hurtful consequences. Conflict Resolution for the Helping Professions provides helping professionals with the theory, strategies, and skills they need to deal with conflict in a manner that is respectful, collaborative, and constructive. This text illustrates how helping professionals can incorporate evidence-based models of conflict resolution to work more effectively and enjoyably with clients, coworkers, supervisors, and others. Practitioners will learn how to respond effectively when others use power, positions, and competition. Whereas many conflict resolution texts focus on one method or approach to practice, this textbook provides practitioners with various models that they can incorporate in their roles as negotiators, counselors, mediators, facilitators, advocates, and peacebuilders.

Special features of this book include:
· Case illustrations that connect theory to practice in fields such as criminal justice, family disputes, health, mental health, education, and public policy.
· Role-play exercises that provide opportunities to link self-awareness.
· Step-by-step guides to implementing various approaches to negotiation, mediation, and advocacy.
· New and emerging forms of conflict resolution, including online dispute resolution, conflict coaching, and parenting coordination.
· Preparation tools that allow practitioners to assess conflict situations and determine the best strategies and approaches for managing conflict.
· Strategies for enhancing mindfulness, enabling practitioners to respond to conflict in a deliberate, kind, nonjudgmental, peaceful, assertive, and effective manner.

Table of Contents:


Module I: Foundations of Conflict Resolution, Peace, and Restorative Justice
Chapter 1: The Mindful Practitioner
Chapter 2: The Theoretical Bases of Conflict Resolution
Chapter 3: Restorative Justice

Module II: Negotiation
Chapter 4: Power-Based Negotiation
Chapter 5: Rights-Based Negotiation
Chapter 6: Interest-Based Negotiation

Module III: Mediation
Chapter 7: Transformative Mediation
Chapter 8: Family Mediation and a Therapeutic Approach

Module IV: Additional Methods of Conflict Resolution
Chapter 9: Group Facilitation
Chapter 10: Advocacy


About the Author:

Allan Edward Barsky, PhD, JD, MSW, is Professor of Social Work at Florida Atlantic University. Dr. Barsky currently teaches conflict resolution at the Florida Atlantic University School of Social Work. He has presented his work in conferences and trainings in the United Kingdom, Israel, Finland, Canada, Netherlands, and across the United States. Dr. Barsky served on the national board of Family Mediation Canada and has chaired the National Ethics Committee of the National Association of Social Workers. Dr. Barsky is a certified family mediator with the Supreme Court of Florida and has extensive experience advocating for many social justice issues.

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