The telephone continues to be a key tool in therapy. This skills-based handbook illustrates and discusses practical aspects and developments in telephone counseling, from ethics and payment to coaching and Skype. Relevant across therapeutic approaches, this book is essential for all those conducting telephone counseling. Maxine Rosenfield has over twenty years experience working as a counsellor, supervisor and coach. Having worked extensively with helplines, she is a Past President of Helplines Australia and THA UK. Her previous published work includes Counselling by Telephone, and contributions to Technology in Counselling and Psychotherapy. |