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Working in High-Risk Environments: Developing Sustained Resilience
Paton, Douglas, PhD and John M. Violanti, PhD
Charles C. Thomas, Publishers / Softcover / 2011-12-01 / 0398086931
price: $0.00 (may be subject to change)
204 pages
Not in stock - available within 4 weeks.

The impact of events such as the 9/11 terrorist attacks and Hurricane Katrina were felt across the spectrum of organizations. Such events provide vivid illustrations of the exceptional circumstances that emergency and protective service agencies and businesses alike can encounter. The goal of this book is to broaden the perspectives on the populations that need to be included when thinking about high risk groups and from whom insights into resilience and how it is enacted can be sought. The first chapter discusses high risk environments, sustained resilience and stress risk management. Chapter 2 explores family first responders and resilient mothers of special needs children, including case examples. Chapter 3 examines the resilience of Antarctic expeditioners, relationship dynamics, social support, and organizational climate. Information sharing, trust, empowerment and staying cool under pressure is also discussed. Chapter 4 covers business resilience, preventing loss versus facilitating survival, and the role of continuity planning. In Chapter 5, scientific advice for critical decision making, natural hazards and emergency management, uncertainty, team decision making, advice taking, and shared mental models is presented. Chapter 6 covers COP Shot, and the seeds of resiliency. Chapter 7 defines resiliency in high risk groups, and provides a qualitative analysis of law enforcement and elite military personnel. The Johns Hopkins Perspective is explored, focusing on the results and methods of structural modeling. Chapter 8 describes the psychological stress factors in modern military operations, mental hardiness, and leader influence. Chapter 9 pursues the ecological theory of resilience and adaptive capacity in emergency services. Ultimately, the book meets a need on how to respond effectively in a high risk environment, and the information contained will assist agencies and businesses to develop their capacity to adapt to unpredictable and challenging circumstances.

Contents:

Preface

CHAPTER 1. HIGH-RISK ENVIRONMENTS, SUSTAINED
RESILIENCE, AND STRESS RISK MANAGEMENT
Douglas Paton and John M. Violanti
Introduction
Risk and Resilience
Consequences of Experiencing Critical Incidents
High-Risk Groups and Professions
Chapter Content
References

CHAPTER 2. FAMILY FIRST RESPONDERS: RESILIENT
MOTHERS OF SPECIAL NEEDS CHILDREN
Cherie Castellano, Suzann B. Goldstein, and Marybeth Walsh
Introduction
Cherie’s Story: “I’m Here”
Sue’s Story: “Bounce”
Marybeth’s Story: “Why Not Me?”
References

CHAPTER 3. STAYING COOL UNDER PRESSURE:
RESILIENCE IN ANTARCTIC EXPEDITIONERS
Kimberley Norris, Douglas Paton, and Jeff Ayton
Introduction
Understanding Resilience
Modelling Resilience within Antarctic Populations
Individual Resources
Relationship Dynamics
Organizational climate
Social support
Information sharing/communication
Trust
Empowerment
Conclusion
References

CHAPTER 4. BUSINESS RESILIENCE IN THE FACE
OF CRISIS AND DISASTER
Douglas Paton and John McClure
Introduction
Building Resilience into Business Activity
Preventing Loss versus Facilitating Survival
Building Resilience: The Role of Continuity Planning
Developing Continuity Plans and Strategies
Implementation
Building Capability in Organizations
Learning and Change in Contemporary Organizations
Developing Effective Capability in Staff
Selection and Training
Organizational Implications
References

CHAPTER 5. SCIENCE ADVICE FOR CRITICAL
DECISION MAKING
Emma E. Doyle and David M. Johnston
Introduction
Natural Hazards and Emergency Management
Decision Making and Uncertainty
Information Provision and Coping with Uncertainty
Team Decision Making: Shared Mental Models
Improving NZ Response Capability from 1995 to 2007
Advice Taking and Communicating Uncertainty
Concluding Remarks: Building Resilience through Training
References

CHAPTER 6. COP SHOT
James J. Drylie
Contents xv
Introduction
Seeds of Resiliency
Nothing Is Routine
One Man’s Resiliency

CHAPTER 7. RESILIENCY IN HIGH RISK GROUPS: A
QUALITATIVE ANALYSIS OF LAW ENFORCEMENT
AND ELITE MILITARY PERSONNEL
George S. Everly, Jr. and Anne Links
Defining Resilience: The Johns Hopkins Perspective
Structural Modeling
Method
Results
Discussion
References

CHAPTER 8. LEADING FOR RESILIENCE IN
HIGH-RISK OCCUPATIONS
Paul T. Bartone and Charles L. Barry
Introduction
Psychological Stress Factors in Modern Military Operations
Mental Hardiness
Leader Influence on Mental Hardiness
Summary and Recommendations
Recommendations for Leaders
Recommendations for Organizations
Conclusion
References

CHAPTER 9. AN ECOLOGICAL THEORY OF
RESILIENCE AND ADAPTIVE CAPACITY IN
EMERGENCY SERVICES
Douglas Paton, John M. Violanti, Kim Norris, and Tegan Johnson
Introduction
Resilience and Adaptive Capacity
Satisfaction and Resilience
An Ecological Approach
Family
Organizational Influences
xvi Working in High-Risk Environments
Organizational Culture
Empowerment
Enabling Action
Task Assessment
Global Assessments
Interpretive Styles
Predicting Empowerment
Personal Characteristics
Peer Relationships and Team Cohesion
Resource Availability and Utility
Trust
Senior Officer Support
The Work–Family Interface
Conclusion
References

CHAPTER 10. PROTECTING THE PROTECTORS:
THE RESILIENCY INTEGRATION MODEL
John M. Violanti
Introduction
Operational Suggestions for the Resiliency Integration Model
Traumatic Incidents at Work
Organizational Climate
Leadership
Police Daily Hassles and Uplifts Scale
Demand-Control Balance
Individual Resiliency
Outcome Measures
Stress
Posttraumatic Stress Disorder (PTSD) Symptoms
Future Work
Conclusions
References
Index

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