Strengths-Based Talent Management sets out a relatively new approach adopted by organizations to improve their performance, customer satisfaction and brand reputation. Traditionally most organizations have hired their people on the basis of what they can do and have done in the past, using competency-based approaches, rather than what they are naturally good at and love doing. Organizations including AA, Starbucks, and Saga are reporting results from adopting SBR (Strengths-Based Recruitment) which include a 20% increase in productivity after three months, 6% drop in sickness absence after three months, and a 12% increase in customer satisfaction, as well as a better candidate experience. The book is based on Doug MacKie's own work with big-name clients and includes case studies showing how new approaches were implemented in these organizations. While strengths-based recruitment is at the heart of strengths-based talent management, MacKie takes an altogether more strategic look at developing a strategy around SBR. It goes beyond simply recruiting the right people, to looking at how to keep them working at their best through development and performance management, to creating a culture that brings out employees' strengths. About the Author: Dr. Doug MacKie is a business psychologist and executive coach specializing in the assessment and development of executive capability within the top 100 companies both in UK and Australia. He has recently completed the largest controlled trial to date on the effects of strength-based coaching on transformational leadership behavior. His research was shortlisted for the BPS (British Psychological Society) Practitioner of the Year Award in 2013. |