Increasing pressure on caregiving organizations to serve more people with fewer resources means that epidemics of burnout, high staff turnover, dissatisfaction and internal conflict often appear inevitable. Holding Fast focuses on the particular stress of caregiving work, its influences on the people and organizations who do that work, and what they can do about it. Illustrated by case studies based on extensive research in schools, hospitals, social work agencies, health care centers and religious institutions, Holding Fast identifies the problems faced by caregiving associations, and outlines appropriate strategies for tackling these to create a resilient, effective organization. The book is divided into clear sections covering: * An introduction to the nature of caregiving organizations * The disturbances that can occur within them * The skills required to effectively lead them Holding Fast offers a portrait of how organizations become or are prevented from becoming systems of caregiving. It will help leaders of caregiving organizations and their staff gain a better understanding of the difficulties encountered by their organizations, leading to improved management and practice. --- from the publisher Contents: Part I: The Nature of Caregiving Organizations 1. Caregiving Organizations Defined 2. The Stress of Caregiving Work 3. Resilience Under Stress 4. System Breakdowns Part II: Disturbances in Caregiving Organizations 5. Caregivers and Casualties 6. Authority at Work 7. Divided They Fall 8. Teams, Real and Imaginary 9. Politics 10. Running in Place Part III: Leading Caregiving Organizations 11. The Leadership Task 12. Negotiating Dependency 13. Leadership and Change About the Author: William A. Kahn is Associate Professor in the Department of Organizational Behavior at Boston University's School of Management, where he teaches courses on leadership and organizational change to MBA students and executives. |