Using Social Technology in Health and Social Care Provision reveals how social technologies can be harnessed to optimise services. From Facebook to eMedicine, social media influences are embedded in health and social care service. These developing technologies present both opportunities and challenges for professionals.
Social technologies have the potential to enable more integrated services, increased efficiency, increased accessibility and facilitate a more open and empowered dialogue between the service user and service provider. However, they also present a host of new challenges, including issues surrounding privacy and confidentiality, maintaining professionalism, and investing in technology which may quickly date. This book provides an integrated overview of the uses and applications of innovative technologies, provides practical guidance on how to avoid the pitfalls and offers strategies for implementing effective social media programs.
This is a necessary reference for managers and decision-makers across health and social care.