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The Art of Conversation: Change Your Life with Confident Communication
Judy Apps
Capstone | Wiley / Hardcover / Jun 2014
9780857085382 (ISBN-10: 0857085387)
Work-related / Communication
price: $21.95 (may be subject to change)
248 pages
Not in Stock, usually ships in 7-10 business days

Why is it some of us are stuck for words, but others blabber on? Why do we sometimes find ourselves stumbling, where others seem to converse so comfortably?
Good conversational skills can transform every aspect of your world. The simplest conversation can hold a hidden thread of the most intimate and fulfilling connection…if you know the secret.

It's about understanding how conversations work. By mastering the art of conversation, you will know the best way to start one, what to say, how to express yourself and engage with others more effectively.

You'll learn how to:

Understand different levels of conversation and how they work
Express yourself more powerfully with voice and body language
Hold a conversation in tricky situations, such as speaking to those in authority, disagreements and confrontation
Deal with conversational drains – those negative or self-critical people
Overcome the most common block to good conversation – fear
Listen dynamically and keep a conversation moving forward
Build a closer connection with people who matter in your life
By learning the art of conversation, you will have a magic ingredient for wellbeing, success and happiness in many areas of your life.


Preface vii

Acknowledgements ix

Introduction 1

Part 1: Introducing Conversation 9

1. The Dance of Conversation 11

2. Connecting is What Matters Most 21

3. Getting in the Right State 49

4. Getting a Conversation Going – The Basics 65

5. Listening 79

Part 2: The Power of Conversation 99

6. Influencing a Conversation 101

7. Different Kinds of Conversation 117

8. Expressing Yourself 155

Part 3: Sailing Through Tricky Waters 171

9. What to Do If You’re Stuck 173

10. Oiling the Wheels 179

11. Role Playing 183

12. Spotting the Games People Play 187

13. Enjoying Disagreement 197

14. Confrontation 201

Part 4: Creative Conversations 213

15. Changing the World One Conversation at a Time 215

About the Author 225

Image Credits 227

Index 229

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