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How to Be a Diversity and Inclusion Ambassador: Everyone's Role in Helping All Feel Accepted, Engaged, and Valued
Celeste R. Warren | Foreword by Kenneth C. Frazier
Berrett-Koehler Publishers / Softcover / Sep 2022
9781523001453 (ISBN-10: 1523001453)
Work-related / Discrimination & Racism
price: $25.95
160 pages
In Stock (Ships within one business day)

Using a proven three-part framework, this book shows how anyone—from a CEO to frontline employee—can play a pivotal role in creating a diverse and welcoming workplace.

Creating a diverse workplace needs to be an ongoing effort, not just the subject of occasional training. As Celeste Warren says, needed change won’t take place unless all employees feel that they have a role to play in creating the culture they would like to see in their organization.

Regardless of what position you hold, you have the ability to impact change and create a more inclusive environment. Anyone can commit to becoming an unofficial Diversity and Inclusion Ambassador in his or her organization. Warren offers a straightforward three-stage model:

Become aware of your strengths, weaknesses, and conscious and unconscious biases.
Take an inventory of your surroundings: what is getting in the way of there being an inclusive environment in your organization?
Develop a personal action plan.

Depending on your position, the actions you take can be as simple as consistently raising DEI-related issues in staff meetings or as far-reaching as leading an Employee Resource Group or developing a new hiring policy. In separate chapters, Warren offers specific advice for chief diversity and inclusion officers, C-suite leaders, first-line managers, human resources practitioners, and individual contributors. This book features examples, exercises, and practical tools that show you how to assess where your organization is at and develop a purpose and strategy that can make diversity a workplace reality.


“Celeste Warren knows that when it comes to advancing DEI, we all must collaborate. She captures the essence of what it means to be a DEI ambassador and gives everyone who reads her book the tools necessary to promote inclusion.”
—Subha Barry, CEO, Seramount (formerly Working Mother Media)

“Celeste Warren’s approach to diversity and inclusion blends warmth and understanding with bold ideas that are good for business. How to Be a Diversity and Inclusion Ambassador is accessible and relatable to people at all levels of organizations and brimming with simple yet profound ideas to create a more inclusive culture throughout an entire ecosystem of an organization.”
—Jen Geller, Director of Programming, CNBC Events and Councils, and Senior Editor, CNBC Workforce Executive Council

“Few leaders in business today have led more boldly and consistently on advancing diversity and inclusion than Celeste Warren. Her vision and passion for a more just, inclusive, equitable world where all people can succeed and thrive at work and beyond has helped advance the cause in powerful ways. Hers is an essential voice at a critical time.”
—Lauren Leader, cofounder and CEO, All In Together

About the Author:

Celeste Warren is vice president of the Global Diversity and Inclusion Center of Excellence at Merck. Prior to joining Merck in 1997, Warren worked for nine years in human resources at Kraft Foods and General Foods. She has been honored with many awards, including Black Enterprise’s Top Executives in Global Diversity and Inclusion, Savoy magazine’s Most Influential Women in Corporate America, Women’s eNews’s 21 Leaders for the 21st Century, and Diversity Woman magazine’s Elite100 List. She is also a member of CNBC’s Workforce Executive Council and World 50’s Inclusion and Diversity Impact Community.

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