The Fortune 500 list, defined by size and volume, is the current measure of success in the corporate world. This timely book suggests instead a "Fortunate 500" list, based on the quality of service available to customers and the quality of life accessible to employees. Managing by Values shows how all stakeholders in a company can win based on their commitment to a common purpose and a set of shared values emphasizing stability, continuity, and growth, all in an ethical context. More than a "must read," this book is a "must do" that shows organizations, owners, managers, and employees how to create and apply a plan to ensure they survive - and thrive. Reviews: “Managing by Values' is a powerful process... Employees report that we have a more productive and fulfilling workplace, which in turn is driving improved customer satisfaction and the resulting return for owners. MBV is the basis of continuous improvement in our company." —The Management Team, Holt Company of Ohio “This book describes an emerging type of company.... I've been part of this ‘fortunate’ journey and seen it produce great results with customers and employees, while increasing productivity and profits throughout the process. Managing by Values works!” —Erv Kamm, President and CE0, Digi International, Inc “Managing by Values' creates a positive and healthy employee culture that unleashes the power of the human spirit.” —Paul Baszucki, CEC, Norstan Communications, Inc "The Managing by Values' process can be replicated in any organization, providing there is the commitment to do it.” —Marcia Ballinger, Director Human Resources Development, BMC Industries, Inc. “The CFO Section was right on target. The thoughts and observations of how this process actually works agree with my own actual experience of it in practice.” —David Hennessee, Chief Financial officer, The Holt Company About the Authors: Ken Blanchard is the Chief Spiritual Officer of the Ken Blanchard Companies. He is the coauthor of "The One Minute Manager", "Raving Fans" and many other international bestsellers. His books have combined sales of more than eighteen million copies in more than twenty-seven languages. Michael O'Connor was ten years old when he attended his first Major League baseball game, but he had already developed a respect for the sport that bordered on the sacred. He and his wife now head a national touring music ministry called Improbable People. They live in Southern California with their three children. |