This practical guidebook illustrates how to implement the empowered work team management concept, first used in the manufacturing sector, with direct care staff in assisted living facilities, nursing homes, and home health care programs. Staff empowerment infuses workers with a sense of efficacy and accountability, supports, culture change intiatives, and produces benefits such as increased staff morale, higher staff retention, and improved quality of care. Based on years of reserach, this fully-validated model describes how to introduce the empowered work team concept to direct care staff, gain support from the administration, and supervise the teamwork process over time. Hands-on tools include assessment forms, staff training materials, and step-by-step implementation guidelines. Guidance and troubleshooting tips are also provided. |
