NOTE: The seminar manual, CE information, and CE test are contained on disc #1 in PDF format. To access these documents, play disc #1 in your computer. For the video presentation, begin playing disc #1 in your DVD player.
The Certified Compassion Fatigue course is designed by Dr. Eric Gentry to provide participants with the skills and knowledge to meet the International Association of Trauma Professionals 16 Certification Criteria for the CCFP designation. This course includes a wide array of information and skills to help caregivers combat compassion fatigue and develop professional resiliency skills to be maximally functional under the emotional demands of their work environment. This is an intermediate-level certification and course and is open to any care giving professional or volunteer. By becoming a certified compassion fatigue professional you will be able to recapture your sense of mission, purpose, hope and joy as well as recognize compassion fatigue symptoms in your office.
The course is offered in a distance-learning format using multiple delivery techniques. Participants will be asked to watch a series of three Compassion Fatigue Certification Professional Training DVDs, totaling five and a half hours. Participants will be provided with a training manual and will be responsible to acquire and read the seminal literature associated with compassion fatigue. There are three written assignments and a final examination that must be completed with a satisfactory score and returned with the certification application for the participant to be awarded the CCFP designation.
Describe the principles of compassion fatigue and resiliency practices to other professionals and your clients to accelerate treatment
Develop a comprehensive knowledge of compassion fatigue by discovering the causes, symptoms/effects, treatments and resiliency strategies for potentially debilitating condition
Explain the neuro-physiology of compassion fatigue and the role that the autonomic nervous system plays in creating, exacerbating and maintaining the negative effects from our work
Implement skills to self-regulate your autonomic nervous system and immediately eradicate the effects of stress
Develop a mastery of the concepts, principles and practices of prevention and resiliency with compassion fatigue and woe-related stress sufficient to train other professionals
List the five (5) evidence-based resiliency skills proven to lessen compassion fatigue symptoms and prevent future symptoms
The three-DVD course is presented stepwise through the 16-certification criteria using didactic and experiential methods.
Understanding of the historical developments in the field of caregiving that gave rise to the concept of compassion fatigue (e.g., diagnosis of PTSD being included in DSM-III, Yael Danielli, vicarious trauma, burnout research, Beth Stamm, Charles Figley, etc)
Review of the history and seminal contributors to the development of compassion fatigue
Ability to articulate the etiology of compassion fatigue through its two primary components: secondary traumatic stress and burnout
Discussion of secondary traumatic stress and work-related stress developed through patient/client interactions
Discussion of burnout and work-related stress developed through professional’s interaction in the high-demand health care environment
Clear understanding of the potential symptoms and effects associated with compassion fatigue
Review of the spectrum of symptoms/negative effects associated with compassion fatigue
Skilled administration and interpretation of compassion fatigue assessment instruments for self and others with primary focus upon the Pro-QOL (Stamm, 2005)
Experiential processing through the administration, scoring and interpretation of the Pro-QOL 5
Awareness of and ability to narrate one’s own personal/professional history that has lead to negative effects associated with professional and/or volunteer caregiving
Discussion of the use of personal compassion fatigue narrative as a process of resolving symptoms for self and others
Exercise: Writing personal compassion fatigue narrative
Understand the role that perceived threat and sympathetic nervous system dominance play in the generation of compassion fatigue symptoms and, conversely, the role of self-regulation in the amelioration of current effects and prevention of future effects
Watch DVD "Tools for Hope"
Identify the process (i.e., “infection”) of secondary traumatic stress—how does a professional become gradually symptomatic when working with traumatized and suffering others?
Didactic presentation on the process by which witnessed trauma produces stress symptoms in the observer
Be aware of how to use (a) Connection/Support; (b) Relaxation, and (c) narrative to resolve current symptoms and to prevent future effects associated with secondary traumatic stress
Active ingredients for resolving traumatic stress
Application if these ingredients to secondary traumatic stress
Knowing methods to resolve current and prevent future effects of burnout in professional caregiving contexts
Discussion of how the perceptual reality (instead of the empirical reality) is the cause of burnout symptoms
How to mature perception to lessen negative effects and to heighten resiliency
Skilled application of CBT tools (e.g., relaxation, exposure and perceptual change) to lessen the effects of compassion fatigue in one’s own life
Discussion of utilization of CBT tools to lessen effects of compassion fatigue
Experiential: Learning of specific applications
Appreciate the role of intentionality and principle-based caregiving (i.e., internal locus of control) as a method for symptom amelioration and resiliency
Didactic presentation on understanding how increased compassion fatigue symptoms produce increased reactivity in care professionals
Discussion of shifting from reactivity to intentionality as key skill for resiliency
Experiential: Development of Personal Mission Statement
Ability to understand and articulate the effects of compassion fatigue as being failed or thwarted professional maturation
“Making sense of symptoms” and appreciating this process of maturation and resiliency as primary treatment for compassion fatigue
Ability to understand and articulate the specific processes, trajectory and tasks associated with professional maturation and how developing these skills enhance resiliency
Discussion of the difference in practices and perceptions of an “adolescent” care professional vs. a “mature” care professional
Comprehend and articulate a model of professional resiliency that allows the care provider to be healthy and maximally functional independent of environmental “demands” (internal vs. external control)
Discussion of this important concept of moving control from external (victim) to internal (resiliency) as primary mechanism for professional maturation
Recognize five (5) key resiliency skills for the prevention of compassion fatigue and how to implement these skills towards the prevention of negative work-related effects
Demonstrate to ability to design a self-directed professional resiliency plan
Experiential: Complete self-directed resiliency plan coordinated with the five resiliency skills
Eric Gentry, Ph.D., LMHC, is an internationally recognized leader in the field of disaster and clinical traumatology, having trained thousands of professionals and paraprofessionals worldwide in the treatment of traumatic stress. His doctorate is from Florida State University where he studied with Professor Charles Figley, one of the pioneers of traumatic stress. Dr. Gentry was one of the original faculty members of the Traumatology Institute and later became the co-director of the International Traumatology Institute at the University of South Florida. Dr. Gentry, along with Dr. Anna Baranowsky, is the co-author and co-owner of the Traumatology Institute Training Curriculum—17 courses in field and clinical traumatology leading to seven separate certifications. He is also a founding Board Member and Vice-president of the International Association of Trauma Professionals (IATP).
Dr. Gentry has been a clinical member of several CISM teams and has provided assistance in many different disaster and critical incidents including Oklahoma City, New York City, and hurricanes in Florida. He was the developer of the Community Crisis Support Team, which began in Tampa, Florida and has become a model for communities to integrate mental health services into their disaster response network.
Dr. Gentry has published many research articles, book chapters, and periodicals in this maturing area of study. He is the co-author of the critically acclaimed Trauma Practice: Tools for Stabilization and Recovery (Second Edition) published by Hogrefe and Huber in 2011. He has a private clinical and consulting practice in Sarasota, FL and is adjunct faculty at many universities. Dr. Gentry draws equally from his scientific study and from his rich history of 30 years of clinical experience with trauma survivors to balance this training with current, empirically grounded information and experienced-based compassionate intervention skills.
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